Terms & Policies

1. About Us
All content on this site—text, images, and product descriptions—belongs to Papadoll. Please don't copy or reuse without asking.

2. Our Crystals
Every crystal is 100% natural. Small variations in color, shape, and size aren't flaws—they're what make your piece one of a kind.

3. Pricing
Prices are in USD and may change over time. If there's ever a pricing error or stock issue, we'll reach out before canceling your order.

4. Your Order
Once you place an order, you'll get a confirmation email. We process orders within 1-7 business days.

5. Shipping
We ship from China. Delivery to the United States typically takes 10-20 business days. Shipping costs are **$10.00 USD** for orders under $200.00 USD, and FREE for orders over $200.00 USD. See our Shipping page for details.

6. Returns
You have 7 days from delivery to request a return. See our Returns page for details.

7. Your Privacy
We respect your privacy. Your information is only used to process your order and improve your experience.

8. Questions?
Email us at papadoll101@gmail.com — we usually reply within 1-2 business days.